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data protection

Data protection

The protection of your personal data has the highest priority for us. We would therefore like to ask you to read the following  summary of how our website works  to read carefully.

The data protection declaration listed here corresponds to the guidelines of the EU data protection regulation (DSGVO) and the federal data protection law  (BDSG). It provides information about the type, purpose and use of personal data by the website operator. This data protection declaration only relates to our website and not to the treatment relationship. You will be informed about this separately when you visit our practice. Although our homepage is equipped with various security precautions, we cannot guarantee absolute protection of your data, since security gaps on the Internet cannot be ruled out.


1. General information and mandatory information


data protection

The operators of these pages take the protection of your personal data very seriously. We treat yours

personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration. If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens. We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.


Responsible for data processing is:

dr medical John Benecke

Eschersheimer Landstr. 231

Phone: +49 (0) 69 12382382328


storage duration

Unless a specific storage period has been specified in this data protection declaration, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your data

have personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons have ceased to exist.


Note on data transfer to the USA and other third countries

Our website includes tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data can be transferred to these third countries and processed there. We would like to point out that in these countries no level of data protection comparable to that of the EU can be guaranteed.

For example, US companies are obliged to release personal data to security authorities without you as the person concerned being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) will process, evaluate and permanently store your data on US servers for monitoring purposes. We got on this

Processing activities have no influence.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

The address of the supervisory authority responsible for us is:

Berlin Commissioner for Data Protection and Freedom of Information (BInBDI)
Friedrichstrasse 219, 10969 Berlin

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have any further questions on the subject of personal data.


Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the examination, you have the right to request that the processing of your personal data be restricted. If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion. If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to demand that the processing of your personal data be restricted instead of being deleted.


If you have lodged an objection in accordance with Art. 21 (1) GDPR, your interests and ours must be weighed up. As long as it has not yet been determined whose interests prevail, you have the right to demand that the processing of your personal data be restricted. If you have restricted the processing of your personal data, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State are processed.

2. Hosting and Content Delivery Networks (CDN)

We host our website at Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereafter: “WIX”). WIX is a website building and hosting tool. When you visit our website, WIX analyzes user behavior, visitor sources, website visitor regions and visitor numbers. WIX stores cookies on your browser that are required to display the website and to ensure security (necessary cookies). The data is stored on the WIX servers in Israel. Israel is considered a safe third country in terms of data protection law. This means that Israel has a level of data protection that corresponds to the level of data protection in the European Union. Details can be found in the data protection declaration of WIX:


WIX is used on the basis of Article 6 (1) (f) GDPR. We have a legitimate interest in our website being displayed as reliably as possible. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Article 6 (1) (a) GDPR; the consent can be revoked at any time.


Conclusion of an order processing contract: We have entered into an order processing contract with WIX. This is a contract required by data protection law, which ensures that WIX only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

3.Data collection on this website

The function and communication of our website depends on the data of our users. According to the GDPR, we are obliged to list the entire scope of all such data. We collect,   process and use your personal data only if and to the extent that you have given your consent or this is permitted by law.


Tool for statistical analysis and log files

Our site can be visited without providing any personal information. Nevertheless, even with a simple visit to the page, access information (date,  time, amount of data transferred, navigation origin, browser,  operating system, IP address) is stored. This is possible according to the judgment of the ECJ  of 1910.2016 (C-582/14). This data will only be passed on to third parties if you have given your consent or if this is required by law. We and the operator may only store, publish or subsequently access server log files longer if this is permitted by law (e.g. if there is suspicion of illegal activities ).

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. This data is processed on the basis of Article 6 (1) (b) GDPR if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried. The data you sent to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions, in particular statutory retention periods, remain unaffected.


Our website uses so-called "cookies". Cookies are small text files and do not cause any damage to your end device. They are stored on your end device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser. In some cases, cookies from third-party companies can also be stored on your end device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising. Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions you want (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies for measuring the web audience). stored on the basis of Article 6 (1) (f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies was requested, the relevant cookies are stored exclusively on the basis of this consent (Article 6 (1) (a) GDPR); the consent can be revoked at any time.


You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted. If cookies are used by third-party companies or for analysis purposes, we will inform you of this separately in this data protection declaration and, if necessary, ask for your consent. Cookies do no harm and do not contain viruses.


4. Plugins and Tools


The website uses Google Analytics, a web analysis service provided by Google Inc.   ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which enable an analysis of the use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If you have activated IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the EU or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there to  . IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on   website activity and to provide other information related to _cc781905-5cde 3194-bb3b-136bad5cf58d_Website use and Internet use-related services   to provide to the website operator. The IP address transmitted by your browser as part of Google  Analytics will not be merged with other Google data. The storage of the cookies   can be prevented by setting your browser software   accordingly; we would like to point out to you however that in this case you can if applicable not use all functions of this website in full. You can also transmit the data generated by the cookie and related to your use of the website   (including your IP address) to Google and the _cc781905-5cde -3194-bb3b-136bad5cf58d_Prevent the processing of this data by Google by downloading the browser plugin available at  the following link and installing  :_cc781905-5bbe-319 -136bad5cf58d_ Alternative   to browser add-on or within browsers on mobile devices,   please click through this link to capture Prevent analytics   within this website in the future (the opt-out   only works in the browser and only for this domain).   an opt-out cookie is stored on your device. If you delete your cookies in this browser, you must click this link again.

Google Maps

This site uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated,

Google can use Google Web Fonts for the purpose of uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly.


Google Maps is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Article 6 Paragraph 1 Letter a GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.


Details can be found here: and

You can find more information on handling user data in Google's data protection declaration:


If you use the online appointment arrangement, your data will be saved by Doctolib. The system works independently from us and has its own very strict data protection guidelines, which can be found on the homepage  were published. Last name, first name, telephone number and e-mail address are saved in order to forward them to us to arrange an appointment. Information such as the date, time and reason for visiting appointments, which is necessary for the service, is also recorded. 

Further data protection information on Doctolib: We use the Doctolib appointment management system for optimal appointment management. On the one hand, Doctolib offers us a modern calendar system and, on the other hand, our patients have the opportunity to go to the site  to make appointments with us online. Doctolib GmbH (Moeringdamm 51, 10961

Berlin) works for us as a processor. We use the Doctolib calendar software for our company medical facilities to manage appointments uniformly. Doctolib processes all data in accordance with all applicable data protection regulations and uses the highest standards

security standards. The following data is entered in the Doctolib calendar to make an appointment: last name, first name,

Date of birth, telephone number, e-mail address, family doctor, health insurance status, referring doctor, reason for visit and appointment history. Your data will be recorded for appointment management purposes, as has been the case with us up to now. The legal basis for the processing of your data is Art. 6 I b) GDPR (the processing order that you give us), Art. 6 I a) GDPR (consent for appointment reminders by SMS and email) and Art. 9 II h) GDPR (the purposes of health care). Doctolib does not forward the data to commercial providers. Just like your doctor, Doctolib is bound by confidentiality. A release from confidentiality is not required. In order to reduce missed appointments, we would like to remind you of your appointment with your consent using the Doctolib calendar system via SMS and/or e-mail. If you no longer wish to receive reminders, let us know at any time and we will reset the reminders.


Special features of online booking via Doctolib

A Doctolib user account is required to book appointments online; Doctolib’s data protection information applies to this.

Doctolib GmbH ( Mehringdamm 51, 10961 Berlin) is the contact person and responsible for data processing when creating a Doctolib user account. The legal basis for this is Art. 6 Para. 1, b.) and Art. 9 II h) GDPR (health care purposes).

Appointment booking button We have also included the option of booking appointments via the website of Doctolib GmbH,, online to be agreed. If you click on the “Book an appointment” button, you will be redirected to the Doctolib website where you can make an appointment online. Although we do not forward any personal data to Doctolib ourselves, Doctolib may draw conclusions from the fact that you came from our website. Before you click the button, no data is transferred to Doctolib. With the forwarding you leave our website.


Functions of the Instagram service are integrated on this website. These functions are offered by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to this website with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or how it is used by Instagram.


The storage and analysis of the data takes place on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the widest possible visibility in social media. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Article 6 (1) (a) GDPR; the consent can be revoked at any time. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook or Instagram, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art 26 GDPR). Joint responsibility is limited to collecting the data and passing it on to Facebook or Instagram. The processing by Facebook or Instagram after forwarding is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement. The text of the agreement can be found at: According to this agreement, we are responsible for issuing data protection information when using the Facebook or Instagram tool and for implementing the tool on our website in a manner that is secure under data protection law. Facebook is responsible for the data security of Facebook and Instagram products. You can assert your rights (e.g. requests for information) regarding the data processed on Facebook or Instagram directly on Facebook. If you assert the rights of data subjects with us, we are obliged to forward them to Facebook.


Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:, and

For more information, see Instagram's privacy policy:

6. Changes to the Privacy Policy

We   reserve the right to change this data protection declaration at any time with regard to applicable data protection regulations. Current status is April 2021.

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